What to expect:
Our wall art is crafted from beginning to end in our shop located in Cuyahoga Falls, Ohio. We are a small business that takes great pride in the items we make. Customers are our number 1 priority, and we will do everything to make sure you receive a 5 star product & customer service.
1. Order is placed
2. You will receive a mockup of your order if you requested custom text. You will still be able to make changes, and we will wait for your final approval before we cut your art.
4. Production begins and takes about 1-4 days from the time we start
5. Item is packaged, and you will be notified with tracking information on the day it is ready to ship.
6. Item will ship.
7. Item is ready to hang straight out of the box.
Damages are rare, but they can happen during transport. If your item is damaged, please message us photos. We will take care of it from there and send you a replacement at no cost!
All shipments are sent to UPS Ground unless other arrangements have been made.
We provide secure payment options with all major credit cards and payment systems.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
You can always contact us for any question at Help@mapcuts.com
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